of the organization
- Bring all employees into the decision making process
- Trust people and their ability to contribute to the mission
- Place emphasis on prevention and problem solving work
- Treat each other with dignity and respect
2) Do they have long term vision?
① Evaluation
Evaluation(I ): very good ( v) good ( ) average ( ) bad ( ) very bad ( )
Evaluation(E): very
of ITT: They got a bad image from the public and most of them lost their job.
- Other subsidiaries of ITT: They damaged on their image, and lost a lot of money because of this case.
- Other multinational companies: From the example of ITT, they would change their policies and they would be careful when they enter the foreign market.
◎ Step3. Evaluation of the case
⇒ In this ca
The current state of the industry
1. 한때는 불황이 없는 업계로 알려졌으나 이제는 둔화된 성장을 보이는 성숙된 업계로 여겨짐
2. 매출 감소의 원인
1980년대의 불황시에는 소비자들이 새차를 구매하지도 않고 심각한 문제가 발생하기 전까지는 기존의 차들의 정비도 하지 않음
self-service
특정행동 또는 태도의 변화 등으로 표현할 수 있다.
“York”은 노력(effort), 효과성(effectiveness), 효율성(efficiency), 서비스의 질(quality ofservices), 과정(process), 영향(impact), 형평성(equity) 등 7가지를 제시하였으며, 여러 학자들의 공통적인 기준은 노력성, 효과성, 효율성, 서비스의 질을 제시하고 있다.
of users
budget
(the national treasury)
elderly care service
7731
287(100)
disabled assistance service
10390
1696(1124)
neonatal assistant service
2364
340(258)
visited care service
18625
761(536)
disabled children's rehabilitation service
6267
431(289)
unit: 100 milion won
(2009.2)
c. Evaluation
1)efficiency
The purpose of voucher's efficiency is to improve people's welf
market. Its strongholds are Europe and Northeast Asia. For example, it released internet mobile phone in early stage and even a special model ‘VERTU’ diamond decorated phone.
2.2.5 SERVICE
Nokia Care
As a customer service center, Nokia care helps customers to utilize Nokia’s product as much as possible. It successfully operates Nokia care line, Nokia care center, and Nokia authorize
ⅠDescribe the company
Brief presentation of corporation
1. History and Vision
In 1966, the parent corporation of STX Pan Ocean - BumYang Shipping Company was founded, focusing on Marine Transportation. During 90’s the company developed a lot providing shipping and container services. In 2004, the company changed its name as ‘STX Pan Ocean’, and the following year, 14 July 2005, the com
Ⅰ. Assessment
1. Type of the family
☞ Single-parent family
2. Structure and relationship of the family
3. Dimension of health
① Biophysical
· Illness
- Alcohol abuse ┌ Period : for a long time
*The alcoholic problem started before marria
Opportunity
Rapid growth of smart phone
market
Recent success of iPad
Threat
Severe competition
in smart phone market
Dependence on limited number
of suppliers
Opportunity for Apple’s Mobile Products
Threat to smart phone
Threat to Mac
So, focus on Mobile Products of Apple in the discussion
FOXCONN takes 1st EMS(Electronic Manufacturing Servic
Service, Cleanliness) 경영을 시작하였다. 이는 세계적 기반의 제품과 서비스에서의 표준성 확보와 경영에 있어서의 효율성을 확보하고자 시도된 것이고, 이에 대해 subsidiary는 점차 수용하는 모습을 보인다. 하지만 KFC Japan 의 경우에는 70년대 중반부터 지속적으로 시도해왔던 세계화 전략이 성공하고, Loy Wes